Four Things To Look For In a Salon Booking Software
If you run a salon, then you know that customers value their time a lot. Even if the women like long conversations at the salon, their time is also limited. They want to be served professionally and in time. There is something that you can do to improve the management of your small business. A creative business gives you the satisfaction of offering unique services to your customer. A salon booking software is a tool that you can use to improve the operation of your small business. If you want the best salon booking software, you need to look at the following features.
The first feature is the online booking capacity. Which is the mode of customer booking that you have today? Do the clients just walk in or they make a phone call. Customers will use the online booking software to place appointment from whichever the place they are. As such, they will arrive at the salon in time that you have selected for them. They can, therefore, use their time well by selecting the most preferable haircut. They will do the cut selection on the software user interface.
Another great asset for the salon booking software is the customer management tool. This tool is vital as far as the customer relationship is considered. IThere is a high likelihood that you know your customers very well. However, you can do more than just knowing them. If you create a long term relationship with them, they feel valued. You could even send them congrats messages during their anniversaries. Follow the calendar and send them happy holiday messages. Have a loyalty system for the frequent customers. If you have not seen a customer for a long time, you can send a coupon message to bring them back.
You will have to think about the health status of your business. This is why you need a salon booking software with reporting and data analysis tools. Such a tool provides you with data on how your financial standings are. The tool provides detailed reports on the cost of acquiring specific stock and promotion costs versus the returns from the stock and promotion costs. you are also able to see the time you take a specific hairstyle.
The inventory management module is set to give you real time statistics on the stock. This helps you to reorder the stock when it reaches some levels. This avoids a scenario where you run out of stock and cause frustrations to the customer when you cannot service them because stock is over.